Downloading and Sharing Certificates

You can download digital certificates for completed courses and assessments to share with employers, licensing boards, or for your professional records.

Accessing Your Certificates

Certificates are automatically generated when you successfully complete courses or pass assessments. You can access them through:

• My Transcripts - View all completed training with certificate links
• Course completion pages - Direct download after finishing content
• Assessment results - Certificate links for passing scores

Certificate Format Options

Your certificates are generated as PDF documents that include:

• Course or assessment name
• Completion date and time
• Your name and information
• Issuing organization details
• Verification information

The PDF format ensures certificates maintain their formatting when printed or shared electronically.

Downloading Certificates

From My Transcripts

1. Navigate to My Transcripts from your learning dashboard
2. Locate the completed course or assessment
3. Click the certificate link or Download Certificate button
4. The PDF will open in your browser or download to your device

From Course Completion

1. Complete the required course content
2. View your completion results
3. Click Download Certificate or View Certificate
4. Save the PDF to your desired location

From Assessment Results

1. Access your assessment results
2. Look for the certificate section (appears for passing scores)
3. Click Download Certificate
4. The certificate PDF will be generated and downloaded

Manual Certificate Input

For training completed outside the system, administrators may need to manually input certificate information:

Note: This feature requires system administrator access

1. Contact your system administrator
2. Provide documentation of external training completion
3. Administrator will create a manual certificate record
4. Certificate will appear in your transcript once processed

Sharing Certificates

Email Sharing

To share certificates via email:

1. Download the certificate PDF
2. Attach the PDF file to your email
3. Include recipient information and context
4. Send to employers, licensing boards, or other parties

Print Sharing

To print certificates:

1. Open the certificate PDF
2. Use your browser’s print function or click Print if available
3. Select appropriate print settings
4. Print on standard 8.5” x 11” paper for best results

Digital Portfolio

You can organize certificates by:

• Creating folders on your computer for different training categories
• Saving certificates with descriptive filenames (course name, date)
• Backing up certificates to cloud storage services
• Maintaining a professional development portfolio

Certificate Verification

Each certificate includes verification information to confirm authenticity:

• Certificate ID: Unique identifier for verification
• Issuing Organization: Organization that provided the training
• Completion Date: When the training was completed
• Contact Information: For verification inquiries

Employers or licensing boards can use this information to verify the legitimacy of your certificates.

Troubleshooting Downloads

If you cannot access or download a certificate:

1. Check completion status - Ensure you’ve fully completed the required content
2. Verify passing scores - Assessments may require minimum scores for certification
3. Clear browser cache - Refresh the page and try downloading again
4. Try different browser - Some browsers handle PDF downloads differently
5. Contact support - Reach out to your administrator if issues persist

Certificate Storage Recommendations

Digital Storage

• Save certificates with clear, descriptive filenames
• Organize by year, topic, or certification type
• Create backup copies in multiple locations
• Consider cloud storage for accessibility

Record Keeping

• Maintain a log of completed training and certificates
• Note expiration dates for certifications requiring renewal
• Keep certificates readily accessible for job applications or audits
• Update your professional profiles with new certifications